Tender Support organizes your customer care so you can focus on delivering the best service possible. Find out how Tender will make your life easier »
Start a Conversation
Use the public discussion area to start a conversation with your customers and build a community.
Easy as Email
Tender replaces your support email address. Use email to send, receive, and update support issues.
No Installation Required
Tender is a hosted web app. You don’t need to worry about installing it or hiring an IT guy to get it working.
A Smarter Knowledge Base
Keep your articles inside Tender and benefit from the über smart autosuggest system.
Tender is simple enough to make it easy to use, yet flexible enough to customize for our needs. It's become an important part of our process to ensure quick support and happy customers— Chris Nagele, Wildbit (Newsberry, Beanstalk)
The dashboard provides a unified interface for you and your team to interact with customers.
Update discussions from your email client, just by hitting reply
In addition to submission via email, you can point your customers to a web based form to start thier discussions
Attach Lighthouse tickets to Tender discussions and keep your developers in the loop.
In the month I've been using Tender (mostly to communicate with an internal team's bugs and suggestions) it has definitely been worth every penny.— Mark McSpadden, The Garland Group